Janitorial Frequently Asked Questions
Q. How long has CleanStart been in business?
A. CleanStart began operations in 1998. Our founders have over 40 years of janitorial experience.
Q. Does CleanStart have references in all areas of the Metroplex?
A.Yes, we currently operate over 200 accounts throughout Dallas and Tarrant County
Q. Is CleanStart insured and bonded?
A. Yes, our General Liability policy has a $1,000,000.00 occurrence limit with a $2,000,000.00 general aggregate. Our crews are Bonded, as well.
Q. Do CleanStart crews speak English?
A. Absolutely! There will never be a time where you or your staff can not communicate with our crews.
Q. What if I am not satisfied? How difficult is it to cancel our agreement?
A. We will climb the highest mountain to ensure your satisfaction. However, if you determine you want to cancel our agreement, then you simply will need to provide us with a thirty (30) day written notice and your agreement will be canceled. There are never any long-term contracts to sign with CleanStart.
Q. Can I get an estimate over the phone?
A. Yes, but it will be a general estimate based upon the information you give us. We will need to make a brief visit to your facility to provide you with an exact cost proposal.
Q. How do you select your crew?
A. For every 100 inquiries CleanStart has from potential crews, we will eventually select less than 5% of those to become a member of our CleanStart team. Additionally, each person must provide three letters of recommendation and receives extensive training. Everyone must also pass a Criminal Background Check. We care about the security of you and your staff and we go to great lengths to ensure you have the peace of mind so necessary when dealing with a janitorial service.